Employment Opportunity For Customer Service Officer at Grand Lead (Apply Now)
Grand Lead Heritage started its’ journey in 2011 with its focus on rendering Entrepreneurial Services. We are a service company that offers a truly Entrepreneurial experience in a fast paced yet structured environment. We work within a proudly Nigerian company built by young talented and dynamic Entrepreneurs.
We are recruiting to fill the position of:
Job Position: Customer Service Officer
Job Location: Lagos
Serves customers by providing product and service information; resolving product and service problems.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Skills and Qualification Required:
OND, HND, NCE, B.Sc
Good communication skill